Returns & Damaged Items
At this time, we do not accept returns for change of mind or personal preference. All sales are final.
However, we understand that items may occasionally arrive damaged or defective. If this happens:
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Contact us within 24 hours of receiving your order.
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Email: sales@noorehjewellery.com.au
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Please include:
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Your order number
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A brief description of the issue
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Clear photos of the item and packaging
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We’ll review your case and work to resolve the issue as quickly as possible.
📌 Note: Claims submitted after 24 hours of delivery may not be eligible for replacement or support.